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Pareto rule in sales is no less effective than in other areas. It has long been proven that 20% of the most loyal and loyal customers give 80% of the…

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In my opinion, a person who is not able to come at the appointed time, fulfill the planned obligations or adhere to the schedule, should not believe in other matters.…

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Revealing the connection between punctuality and integrity

In my opinion, a person who is not able to come at the appointed time, fulfill the planned obligations or adhere to the schedule, should not believe in other matters. Human dishonesty can manifest itself in many ways, but punctuality is undoubtedly one of the symptoms.

There is a certain connection between respecting someone else’s time and respecting someone else’s opinion, property, rights, contracts and agreements. It is by this criterion that I conclude whether it is worth dealing with a person. And no matter how many times I have neglected this rule (and this I foolishly sometimes admit), I always get burned.

Here’s an example: a man wanted to do business with me, and we agreed to meet at the airport, where I had an hour and a half break between planes. I confirmed by Fax that I would meet him at my arrival terminal immediately after boarding and we would go to the business bar to talk. I flew in, the guy was not there. About ten minutes later I got a pager that he was waiting for me at the main terminal, because the airport arrived late.

I trudge ten minutes on the tram to the main terminal, and our conversation is cut off for another ten minutes to catch back to his gate. And all this headache in order to meet a man who does not respect his obligations and my time so much that he can not bring himself to come to the right place at the right time in his hometown. If he has failed in such an elementary obligation, is it worth believing that he will be able to fulfill more important ones?

But I still agreed to work with him in violation of my own rule. And, of course, it was terrible. He lied, cheated, everything was forgotten and confused and did not understand. He ate a huge chunk of my time, and it cost me thousands of dollars to get rid of him. This was not the first such case in my life. And probably not the last. But here’s a reliable principle:

PUNCTUALITY PEOPLE CAN’T BE TRUSTED.

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